Privacy Policy
How National Group LLC handles the personal information you share with us through this website, by email, or by phone.
Last updated: August 10, 2026 · Effective date: August 10, 2026
1. Who we are
National Group LLC (“National Group,” “we,” “us,” or “our”) is a limited liability company organized in the State of Oregon, with its principal place of business at 16347 SE Pleasant Valley Pkwy, Happy Valley, OR 97086, United States. The company is owned by Seungyeon Lee. This Privacy Policy applies to the website nationalgroupllc.com and to the business communications that follow from it.
By using this website you agree to the practices described here. If you do not agree, please do not use the site.
2. Information we collect
We collect only what we need to respond to you and to arrange transportation services.
- Information you provide directly. Name, company name, email address, telephone number, shipment origin and destination, commodity details, and anything else you choose to include in a quote request or email.
- Business and billing information. For customers, billing contacts, addresses, tax identifiers where required, and payment references. We do not store full payment card numbers on this website.
- Technical information. When you visit the site, our hosting provider automatically records standard server log data such as IP address, browser type, referring page, and the date and time of the request.
- Cookie data. Essential cookies and, only with your consent, analytics cookies. See our Cookie Policy.
We do not knowingly collect sensitive categories of personal information, and we do not collect information from children under 13 years of age.
3. How we use your information
- To prepare and send freight quotes and respond to inquiries.
- To arrange, dispatch, monitor, and document transportation and warehousing services.
- To issue invoices, process payments, and maintain accounting records.
- To comply with transportation, tax, and other legal recordkeeping obligations.
- To maintain the security and functionality of this website.
- To send service-related messages, and—only where you have opted in—occasional company updates.
We do not use your information for automated decision-making that produces legal effects concerning you.
4. How we share information
We share personal information only as necessary to deliver our services:
- Motor carriers and warehouse partners that perform the transportation or storage, limited to the details required to complete the shipment.
- Service providers such as our website host, email provider, and accounting software, who process data on our behalf under confidentiality obligations.
- Professional advisers and insurers where necessary for claims, audits, or legal advice.
- Government authorities where required by law, subpoena, or regulation.
We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising.
5. Cookies, analytics and advertising
This site uses a small number of essential cookies to remember your cookie preference and to keep the site functioning. With your consent we may use privacy-respecting analytics to understand which pages are useful. If we run advertising campaigns—for example through search engines—measurement tags may record that a visit resulted in a quote request, without identifying you personally. You can withdraw or change your consent at any time using the Cookie Settings link in the footer.
6. Data retention
We keep quote requests and correspondence for up to 24 months. Records relating to completed shipments, invoices, and claims are retained for a minimum of three years and up to seven years where tax, insurance, or transportation regulations require it. When information is no longer needed, it is deleted or securely destroyed.
7. Security
The website is served over HTTPS. Access to our email and business records is limited to personnel who need it, protected by strong authentication. No method of transmission or storage is completely secure, but we take reasonable and appropriate measures to protect the information entrusted to us and to notify affected individuals where required by law in the event of a breach.
8. Your privacy rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction or deletion, to opt out of marketing communications, and to appeal a decision we make about your request. Oregon residents have these rights under the Oregon Consumer Privacy Act, and residents of other states including California have comparable rights under their state laws.
To exercise any right, email info@nationalgroupllc.com with the subject line “Privacy Request.” We will verify your identity and respond within 45 days, or tell you if we need more time. We will not discriminate against you for exercising a privacy right.
9. Third-party links
Our pages may link to third-party websites, such as mapping services or carrier tracking pages. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
10. International visitors
Our services are directed to businesses located in the United States and our systems are operated in the United States. If you access the site from another country, you understand that your information will be processed in the United States.
11. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices or the law. The revision date at the top of this page will always show when it was last changed. Material changes will be highlighted on the homepage for at least 30 days.
Contact us about this policy
National Group LLC
16347 SE Pleasant Valley Pkwy, Happy Valley, OR 97086, USA
Email: info@nationalgroupllc.com
Phone: (865) 317-3376